FAQ - Frequently Asked Questions
- What is Koinup?
- How does it work?
- What is the mission of Koinup?
- Why you call the website Koinup?
- How much does Koinup cost?
- Do I need any software to download?
- Which browsers does Koinup support?
- How can I contact Koinup?
- Is my account free?
- What limitations are there on my free user account?
- I'm about to reach my storage limit. Can I delete some items to
recover space?
- How long do these limits last?
- Is there a premium account for paid users?
- Do I have to sign up to upload my works?
- How do I upload my works?
- What kind of media can I upload?
- Are there any size limits for a single work I want to upload?
- Which format file can I Upload for any media?
- What's the best format to upload for high quality Video?
- What genres of works can I upload?
- I’ve found some offensive works in the website. What can I do?
- What will you do once you have received my flag?
- Do I get some benefits if I flag inappropriate works to you?
- Why did my video get rejected/taken down?
- Can I change my profile?
- What is the "recent activity on you" page?
- What are comments to the author?
- I forgot my password. What can I do?
- Can I change my username?
- Is my email address visible to other users?
- What is buddy?
- How can I add a buddy in my profile?
- Can I change my buddy icon?
- Can I delete my works or make them private?
- Can I download Koinup content onto my pc?
- Each work uploaded to Koinup features two icons. What do they mean?
- Can I delete an unfavorable comment added to my work?
- Can I rate the contents in Koinup?
- What is coolest?
- Who decides which items are coolest?
- Where I can see the coolest?
- Can I delete comments and tags I have added to other authors’ works?
- What's the use of the send to friends tool?
- I'm not a registered user, what can I do in Koinup?
- What are “worlds”?
- I can't find the world I used for my works on the upload page. What can I do?
- I have created a video which mixes up different worlds. Where do I have to upload it?
- What are the media?
- Is media a required field in the uploading page?
- What's about the media Videos?
- What is machinima?
- What do I need to make a machinima movie?
- Does Koinup store other kind of videos, except machinima?
- What video file formats can I upload?
- I captured some inworld footages with Fraps. Can I upload them without encoding?
- I have created a short story with the Sims2. How do I have to upload it and how do you advise me to label it?
- What about the media pictures?
- Which pictures file format can I Upload?
- What is storyboard?
- When do you suggest me to use the storyboard media instead of pictures?
- How can I upload the Storyboard?
- Can you give me some tips to create Storyboard?
- How many images can I insert into any storyboard?
- I'm going to createsome comics like pages. Where and how
do I have to upload them?
- What are tags?
- Why do you require I insert tag while uploading my works?
- What about tag fraud and what do you think about it?
- How do I have to type in complex tags and double-word tags such
as "second life" "the sims" "3d world"?
- What are skills?
- How can I insert skills and how I can I delete them?
- What is social tagging?
- I don't like social tags, can I decline them?
- I have allowed other members to add social tags to my works. Where I can check if there is any new tag added to my items?
- I'd like to add a social tag, but I don't want others to identify me. What can I do?
- Can I delete my social tags?
- What happens if I write the same tag in capital and in lowercase
letter?
- What is the tag cloud?
- Can I keep private my items?
- Can I make my works visible only to my contacts?
- What happens to comments and tags added by other users, if I alter the setting of a previously public work to private? And what if someone has saved it as a favorite?
- What does it mean by Koinup being a social network?
- Which social actions are visible to other users?
- Can I add Koinup works and pages to Digg, Delicious, Twitter and other social bookmarking websites?
- What is CrossPost?
- Which are the websites where I can CrossPost my works?
- Which are the benefits of CrossPost?
- How long does CrossPost take for a work from Koinup to Twitter and/or Flickr?
- What have I to do to CrossPost my works in Flickr and Twitter?
- What is the Flickr upload email?
- Can I CrossPost a story or a video from Koinup to other websites?
- What kind of upload tool I have to use to CrossPost my works?
- Can I CrossPost also tags, title and descriptions together with my pics?
- I updated my Flickr email address and Twitter credentials, but I don't want that these particularly pics I'm uploading now, will be sent in Twitter and Flick. What can I do?
- I just create a Flickr account for the purpose of CrossPost my works from Koinup. I tried to CrossPost but it failed. What's happened?
- Can I crosspost to Flickr all the formats accepted by Koinup (Jpeg Gif Png Bmp Tiff)?
- I have an account on Twitter but I haven't in Flickr. Can I use CrossPost?
- What does it mean: “Upload from Second Life?”
- Which are the benefits for the members?
- What is a slurl?
- Can I see if there are other pics on Koinup from the same place?
- Which kind of content can I upload from Second Life to Koinup?
- How can I upload pictures directly from the Second Life client?
- What's about the “upload email address”?
- How can I insert title and description on my pics?
- How can I add some tags to my pics?
- How can I upload a whole storyboard from SL to Koinup?
- Can you explain me better?
- How can I create a different storyboard?
- Which are the opportunity for bloggers and virtual journalists?
- How long does it take for a pic to be featured on my gallery once sent from Second Life?
- I sent a pic from SL to Koinup more than an hour ago, but it's not yet in my gallery. What's the problem?
- Can I set my contents as private or visible only to my contacts?
- Can I crosspost my Second Life contents to Flickr and Twitter?
- I don't want that some of my pics will be CrossPosted to Flickr. What can I do?
- Can I crosspost my storyboard?
- Does this virtual uploading system work only for Second Life?
- Does Koinup support copyright laws?
- I found a nice work on the web, can I upload it to Koinup?
- What is the “flag as inappropriate” feature?
- How can I flag to you?
- Why do you suggest me to flag inappropriate works?
- How do I know that you is going to increase my rank after a flag?
- Are there other way to contact the Koinup staff?
- Who owns the content uploaded to Koinup?
- What about credits? Why does Koinup advise using them?
- How can I insert credits in my works?
Koinup
What is Koinup?
Koinup is the first social network to share virtual lives, screenshots, machinima
and virtual stories. It allows users to upload, share and review content they create
within games, mmorpg, virtual worlds and metaverse. Here are some examples of these
contents:
.Video and movies made within virtual environments (such as machinima, demos and
tutorials)
.User created virtual objects (i.e. customized furniture, 3d objects, skins, maps)
.Customized avatars
.Picture and screenshots took within games and virtual worlds
.Storyboard and stories inspired by the user's virtual life in world as Second Life
and many others
Koinup provides you several tools and media to share, review, organize and
optimize these contents, while offering a great chance to show creations and obtain
feedback from the community
How does it work?
Koinup is a social network based on user-generated content. It's for users who want
to share their work with others users. It allows its members to upload their work
and it encourages them to review or comment on other members’ work. From a general
point of view Koinup is similar to other social networks. But it is also unique,
because it focuses only on culture created in virtual environments as games/mmorpg/3dworld.
What is the mission of Koinup?
The mission of Koinup is to allow virtual worlds and metaverse users to share their
creations in a suitable place, to get feedback from the community and socialize
with other members. Koinup is the ideal place to share your virtual experiences
and creativity. It's the ideal place to share your other identities.
Why you call the website Koinup?
Koinup is a derivation of Koinè. Koinè is a term that ancient Greeks used to suggest
a sort of esperanto they use to speach with foreign people. We at Koinup think that
virtual worlds, games and metaverse are becoming the new esperanto. They allow people
to socialize, communicate and express themselves, beyond nationalities, regions
and countries. So we coined the term Koinup, which is the up-grade of Koinè. Koinup
is the place where users could share their "other" lives and the creations they
made in virtual environments.
How much does Koinup cost?
Koinup is 100% free. Anyone can enjoy the platform for free. Registered users can
use several Koinup features (upload works, write comments, send messages, add tags)
free of charge.
Do I need any software to download?
No. Koinup is a web-based application with no additional software to download.
What browser does Koinup support?
The site should work properly with Internet Explorer 6 and above, Firefox 1.5 and
above, Opera 9 and Safari 2 - they're all free. If you experience any difficulties,
please send us feedback through the contact page.
Other browsers may not render Koinup properly.
How can I contact Koinup?
We'd like to hear opinions and get suggestions from you. To contact Koinup, go in
the footer menu, click on "contact us" and select the reason for your feedback.
Please note that you can also contact us to report abuses, inappropriate or offensive
works. To do so you should use the
flag as inappropriate feature: You find the "flag as inappropriate" feature
in the items pages, beside the works.
Membership
Is my account free?
Yes. You can create an account for free at Koinup. With a free account you can create
your personal profile, upload a large numbers works, contact and comment on other
authors, add tags to your works and to other people’s works, etc.
What limitations are there on my free user account?
If you are a free account user, you have some limits on uploading works. Free members
can't upload more than 1,5 Gb of material on our server. Take care that the we consider
the weight of items on our servers. So it is possible that it could be different
from the weight you thought.
I'm about to reach my storage limit. Can I delete some items to recover space?
Yes, you can. Storage limits are based on the occupied storage space in our servers.
So you can recover space by deleting your items.
How long do these limits last?
They last for ever. Our storage limits do not have any deadlines or cut-off points.
You will not get new storage space each new year or month, for example.
It doesn't matter when you exceed a limit or when you started to upload. Once you
have exceeded a limit, the only way to get more space is to delete items or to upgrade
your account. This option is now not available yet, but you will see it very soon.
Is there a premium account for paid users?
Koinup is currently in beta form and is free of charge. We're planning to add premium
accounts for users who would like to increase their storage limit for items. Until
such time, we suggest you check your current storage capacity from time to time.
To do so, visit your upload page and check how many MBs remain for you to upload.
Uploading
Do I have to sign up to upload my works?
Yes. Unregistered users can enjoy Koinup and its works, but they can't upload works.
Nor they can contact artists or comment on other artists’ content. If you'd like
to participate in the lively social life of Koinup, we highly recommend that you
become a member.
How do I upload my works?
Uploading your works to Koinup is very easy. Once you're logged in, click on the
"Upload" button in the header menu that you find on any Koinup page and follow the
video instructions.
What kind of media can I upload?
We allow you to upload pictures, videos and storyboards. We're currently testing
other types of media for uploading, so check back to this FAQ page or to our blog to see if any update is available.
Are there any size limits for a single work I want to upload?
Yes, there are some size limits for single items. They are based on the type of
media.
These are the limits on single works:
Videos must be less than 150Mb;
Storyboards files must not feature more than 30 images;
Images must be less than 5Mb.
Which format file can I Upload for any media?
For videos we accept the following formats: .mpg, .mpeg, .mov, .wmv, .asf, .avi;
For pictures we accept the following formats: .jpg, .jpeg, .gif, .png, .bmp, .tif,
.tiff
For storyboard, we accept the same formats of pictures.
What's the best format to upload for high quality Video?
We recommend the following settings:
- MPEG4 (Divx, Xvid) format
- 400x300 or higher resolution
- MP3 audio
- 30 frames per second
Resizing your video to these specifications before uploading will help your videos
look better on Koinup.
What genres of works can I upload?
Koinup does not accept illegal, obscene or similarly offensive items. Koinup does
not accept any work which infringes copyright laws or violates personal privacy
or public decency. We are not an offensive website, so we don't accept any shocking
material that shows violence, acts of terrorism, etc.
Koinup supports copyright law, so we ask our users to upload only works that they
themselves have created or which they have the right to use (for example works licensed
with Creative Commons, or GPL licenses, etc.). If you are not the owner of a work
(a video or a screenshot, for example) please do not upload it to Koinup, or ask
the owner to give you authorization before uploading.
I’ve found some offensive works in the website. What can I do?
If you feel offended by a work you have seen on Koinup, or if you think that some
content infringes our Terms of Use or that it is otherwise inappropriate,
please click on the "
flag as inappropriate" button near to the work in question, select the kind
of infringement and send us notification.
What will you do once you have received my flag?
First of all, we very much appreciate receiving such information. If you let us
know about really inappropriate or unsuitable works, we will increase your user
ranking. Obviously, your ranking will be increased only if your notifications are
true and we agree that the contested work is really inappropriate.
Once we have received your notification, we'll review the work in question as soon
as we can. If we agree that the work is to all intents and purposes inappropriate,
we'll quarantine the work and contact the author.
Do I get some benefits if I flag inappropriate works to you?
Yes, you do. If the work you flagged to us is really inappropriate, we'll increase
your ranking as a Koinup member.
Why did my video get rejected/taken down?
Works are most commonly taken down due to apparent copyright infringement (or other
kinds of reports/notification from users). If your work is rejected or removed,
you should receive an email from us explaining the reason for it being removed and
the complaining part that did a claim upon your work. To avoid these kind of problems,
we recommend our users to upload only works which comply with the Koinup Terms of Use (in relation to). In
particular Koinup advises its members be sure to use royalty-free music and sounds
in their videos and movies. To assist our users to find appropriate and copyright
free content, we have created a list of resources to get free music and free
sounds effects and to find free software.
User Profile
Can I change my profile?
Yes, you can and it's very easy. First you have to log-in, then you have to enter
into your homepage. Once in your homepage, at first click on "Skills & Profile"
and then click on "edit your profile".
What is the "recent activity on you" page?
The "recent activity on you" page is the page where you can check the status of
your works, that is: you can check if someone has added comments or tags to any
of your works or to your profile. In the recent activity page, you can also see
if other users have added some of your works to their favorites.
Koinup is a social network. We highly recommended our users to make contacts, share
their works, make friendships. The recent activity pages is the tool to check what
other users think about you.
What are comments to the author?
Koinup gives users the chance to add comments not only works but also Koinup members.
Comments to members profile don't have to be approved by the user. But if you don't
like a comment, you can delete it.
I forgot my password. What can I do?
You can not recover your password, you have to change it. To do it, follow these
instructions. Goto the login page, click on forgot "password". Once clicked on
forgot password, type your username in the following and click on the botton "mail
me". (Be sure to type your exact username). If your username is correct you will
receive an email from Koinup with a link. Click on the link, to complete the resetting
password procedure. At last type a new password and login again.
Can I change my username?
No, you can't. If you want another nickname, you have to register again with another email address.
Is my email address visible to other users?
Your email address is not visible (for more info on privacy policy click here), other authors can contact
you via the Personal Message tool. If you want, you can write your email address
in your profile, but beware that this could lead to you getting a good deal of spam.
What is buddy?
Buddy is your virtual representation in Koinup, your appearance in the website.
Buddy tells something of you to other Koinup's user.
How can I add a buddy in my profile?
Yes, it's very easy. At first, you have to login Koinup and enter in your home page.
Once there, go on "You" in the head menu and select "Your skills & profile".
In that page, you'll find the link to add or to change your buddy (if you have yet).
Can I change my buddy icon?
Sure, you can. To change it, login in Koinup, go in the “Skills & Profile” page and click on the link “Your buddy icon”.
Once did this, you can delete your actually buddy icon or replace it with a new one!
Works
Can I delete my works or make them private?
Yes, you can. To delete an item, please log into your account, go in the item page
and click on the botton "remove work" (you'll find this tool beside the item).
Similarly, to make your works private or change them from private to public: log
into your account, go into the item page and click on the botton "This work is public".
You'll find this feature below the tags bar. Once clicked, a pop-up will appear
and all you will have to do is to select the right field.
The available options are: public, private, visible only to contacts.
Can I download Koinup content onto my pc?
You can't download Koinup works. But don't worry, you have several ways to share
them with your friends.
Each work uploaded to Koinup features two icons. What do they mean?
The first icon describes the world (metaverse, game or mmorpg) you create
the work within.
Worlds are games, mmorpg and and virtual worlds, where you can actually
create your works. The second icon is related to the Media. In Koinup you have
the chance to upload a lot of different media such as videos, pictures and storyboards.
You have to select the media and the world at the moment when you upload your works.
We strongly advise you to make sure you select the precise world and media. If your
videos or machinima comes from The Sims, you should select "The Sims" in the folder
“world”. If you want to upload your pictures (screenshots) shooted in Second life,
you must select Second life as world .The World and Media icons help everyone to
enjoy Koinup content better and find what they are looking for.
Can I delete an unfavorable comment added to my work?
While uploading content, you can choose whether to accept comments or not. If you
choose to accept them, you can't delete any comments, even the unfavorable ones.
But remember that critics, too, could provide constructive suggestions.
Can I rate the contents in Koinup?
No, you can't. Users can't rate Koinup content. But we have created a specific algorithm
to rank the items. This rating system is based upon several criteria, such as views,
comments and much more.
What is coolest?
Coolest is a feature of Koinup works and members. You can browse Koinup works or
members by selecting the coolest. If you do so, you will see the most appreciated
Koinup items and people. The ranking of the “coolest” works depends on several factors
such as views and comments. Coolest is a little bit different for members. The coolest
members are the owners of the coolest works, but also the most active users in Koinup,
and the members who flag us inappropriate works. We put great importance on this
aspect. Members who help us to keep Koinup clean and lawful deserve great appreciation
from us. They are without any doubt the coolest members.
Who decides which items are coolest?
You, of course. Koinup is a democratic platform. Only members decide who are coolest.
We made the algorithm, but only members through their appreciation decide if a work
is cool or not.
Where I can see the coolest?
In any list page, we allow users to display works and/or members by more recent or by coolest.
Can I delete comments and tags I have added to other authors’ works?
Yes, you can. In Koinup you can reverse any action you’ve performed. If you’ve added
a comment, you can always delete it. If you’ve added a tag, you can always delete
it, if you have saved a work as favorite, you can always delete it from your favorites.
And so on.
What's the use of the send to friends tool?
Send to friends allows visitors to send Koinup works to friends via email, without
entering and logging onto their email account, with one simple click. It helps members
and visitors to share what they see in Koinup with great ease. Thanks to the Send
to a friendfeature, you can send a koinup work by email simply by clicking the send
to a friend button. The Send to friends tool is for all Koinup users (you can also
use it if you are a not registered member).
I'm not a registered user, what can I do in Koinup?
Koinup is a free platform. You can enjoy it in several ways. You can view all the
works contained in Koinup;
You can use
the send to a friend feature. Obviously you can't perform any social action, nor
you can participate in our lively community. So we strongly suggest you register
and create your free account in Koinup.
Worlds
What are “worlds”?
Koinup works are usually created within virtual worlds, games and mmorpg.
So we ask our members to select the “world” (from which the work takes its inspiration)
when they upload their works. The worlds help other members and visitors to understand
your works and organize information.
I can't find the world I used for my works on the upload page. What can I do?
If you don't find the name of the world that inspired your works, please select
"other worlds". In this case you can suggest the exact “world” typing
it as a tag. But don't worry; we're monitoring the worlds used by our members and
we will add other frequently used ones as soon as they become relevant.
I have created a video which mixes up different worlds. Where do I have to upload
it?
You could include it in the "other worlds" folder. To specify the two worlds you
mixed, please use the tags.
Media
What are the media?
The Media are the means you can use to express yourself in Koinup. Our media are:
video, picture and storyboard. Virtual generated culture is a very rich and varied
environment, and we like to show the whole range of possibilities.
Is media a required field in the uploading page?
Yes it is. You have to select the media, because it helps us and users to enjoy
the website more easily.
What's about the media Videos?
The Video media features all videos, movies, machinima, demos, tutorials and other
kinds of digital videos uploaded by Koinup members. There are tons of videos created
within virtual environment. A great quantity of them are story-based videos (shorts,
series, music-videos, etc). They are called machinima.
What is machinima?
Machinima is a new form of film-making that uses computer games technology to shoot
films in the virtual reality of a game engine. Machinima creators act out their
movies within a computer game. They treat the viewpoint of the game as a camera
and they shoot film in the virtual environments of games, 3dworld and mmorpg.
Machinima is a form of emergent gameplay, which is the creative use of a videogame
and mmorpg in ways unexpected by the game designer's original intent. Machinima
is a big trend in game culture. Several thousands of gamers shoot animated stories
inside videogame worlds. There are a lot of vivacious machinima and movies sceneson
the world wide web.
What do I need to make a machinima movie?
You don't need any special equipment to make machinima movies. All you need are
games and/or mmorpg such as The Sims 2, Half-Life 2, Second Life,
World of Warcraft or many others.
Does Koinup store other kind of videos, except machinima?
We’re pleased to feature all kinds of videos, as documentaries and tutorials produced
by our members which meet the Koinup Terms of Use and Guidelines and which are related
to users virtual and digital lives, etc...
What video file formats can I upload?
For videos we accept the following formats: .mpg, .mpeg, .mov, .wmv, .asf, .avi
I captured some inworld footages with Fraps. Can I upload them without any
encoding?
Yes we accept the Fraps format. Indeed you can capture all the inworld scenes you
want with fraps, save them in your pc and upload directly in Koinup (you don't need
to encoding them, though we highly suggest you to convert your video files in more
compressed formats)
I have created a short story with the Sims2. How do I have to upload it and
how do you advise me to label it?
While uploading it, you have to select videoin the required mediafield and the simsin
the required worldfield.
Then, use all the tags you need to describe the work the more exhaustive you can
(you can add tags to indicate whether the video is an episode of a series or not.
You could also add tags related to the videos contents, characters, etc)
What about the media pictures?
The media pictures features all screenshots, images and other kind of stills uploaded
by Koinup users. Picture media can feature several kinds of content. For example
it can include screenshots shooted in virtual environments.
Which pictures file format can I upload?
For pictures we accept the following formats: .jpg, .jpeg, .gif, .png, .bmp, .tif,
.tiff
What is storyboard?
The storyboard media is a powerful tool we have created specifically for our members.
The media storyboard allows users to mix images and text and convey their stories
in a rich and easy format. Storyboard is for users who have long stories to tell.
It's very easy to use and it allow to anyone who have some ideas to tell stories.
It's something in the middle between pictures and videos. Pictures are very powerfull
tool but they don't provide our members the chance to tell stories. Videos on the
contrary are very difficult to use. Only a few user create cool movies or machinima.
Storyboard is the synthesis of them, because it's a very easy but at the same time
it's very powerfull tool to create stories.
When do you suggest me to use the storyboard media instead of pictures?
Storyboard could be used by authors who like to create comic-like stories inspired
by their virtual lives.
It also could be used by authors who want to create and share tutorials. Think of
Second Life users who want to share information about how they builded a particular
object or piece of architecture.
Storyboard is also a powerful tool for machinima creators who want to create and/or
share storyboards and mockups of their movies.
Virtual photographers could use storyboard when they want take several shots of
an object (from several point of view)
Movies Directors can create storyboards before making movies. A storyboard helps
them to visualize the story or to adapt a narrative for a movie. Our Koinup members
can use the Storyboard media to sketch out storyboards for their upcoming movies,
or they can use it to write screenplays/storyboards for other users, within collaborative
projects.
How can I upload the Storyboard?
It's very easy. At first you have to select the first frame of storyboard and add
some text for it (take care that you could add the text lately, for example you
could add the text once you have uploaded the whole story). Once uploaded the first frame,
you can add other frames. To do it, click the phrase "add other framea" below the
first image of the Storyboard. When you click on "add other frames" a pop-up windows
appear and you will select other frames (you can add 5 frames at a time) . If your
Storyboard is longer than 6 frames, repeat this procedure twice, or more times.....
Can you give me some tips to create Storyboard?
Yes, we have. At first, we suggest you to select the images you like to use in the
storyboard in you PC. Give them a unique number (1, 2, 3, 4, ...), so you can browse
and upload them in the right order. Then, take care that you can add the words while
uploading or lately. We suggest you to add the words, lately. Before adding the
words, have a look to the images sequence, try to figure if the sequence work and
if it works, finally add a text for any image.
How many images can I insert into any storyboard?
Free account users can create storyboard files up to 30 images long.
I'm going to create some comics like pages. Where and how do I have to upload them?
It depends. If you like to put the text inside the images as embedded speech balloons,
we suggest you upload your work in the picture media. If, instead, you like to separate
the images from the text, we suggest you upload your comics like story in the storyboard
media. Storyboard media has the advantage that with any upload you can post several
images and texts.
Tags & Skills
What are tags?
Tags are labels you can assign to your works (videos, pictures, storyboards) that
help you organize and remember them. Tags are not hierarchic keywords. You can assign
as many tags to an item as you like. You can delete the tags later, too. You can
use tags to describe the location, the idea, the people, the content, or the tools
you used or refer to in your work. Tagging is a more flexible system of organization
than preconceived categories or folders.
Here's a list of the most popular tags in Koinup.
Why do you require I insert tag while uploading my works?
We require you insert tag for your works, because we think tags help users very much
to find, recover and organize works. Tags allow users to find unexpected patches
within the archive of works. We think that tags could improve Koinup's usabilitynot
only for registered user, but also for any viewers. We suggest you to use more than
one tag for each item. Tags are descriptions. So, the more tags you use, the more
understandable your work will be. Remember that tags are only useful if they are
relevant.
What about tag fraud and what do you think about it?
Tag fraud is when a member uses popular but irrelevant keywords to describe their
items in order to draw more traffic. This activity is not allowed on Koinup and
we reserve the right to remove any non-relevant tags. Tag fraud makes it difficult
for viewers to find the works they are looking for and diminishes the Koinup experience
for everyone.
So we ask you to use only relevant keywords and to add as many tags as you think
usefully improves the recognition of your work
How do I have to type in complex tags and double-word tags such as "second life"
"the sims" "3d world"?
To type different tag you have to Separate each tag with a space. Example: 3dworld
building skilling etc.
To join 2 words together in one tag, use double quotes. Example: "second life" "the
sims", etc.
What are skills?
Skills are tags that describe your profile in Koinup. Skill is a popular term in
virtual world culture. Skills refer to the abilities of members. In Koinup, skills are tags
you can use to describe your abilities, talents, and other things. Here, some examples
of skills: 3dbuilding, scripting, coding, virtualphotography, design, clothing,
socialnetworking, javascripting, html, etc. We have added skills to allow users
to get together and find other creators who share similar skills and artistic talents.
Skills are a new way of describing yourself.
How can I insert skills and how I can I delete them?
It's very easy. To add skills, please login, then enter in your personale homepage
and click on "skills and profiles". Done this, type your skills and save. To delete
skills, click on the "delete symbol" beside the skill you like to remove.
What is social tagging?
Social tagging is a tool that allows Koinup members to add tags to works uploaded
by other members.
If you find an interesting work, or if you think that the creator has not managed
to identify precisely what his or her work means, you can add your tags to it. This
is likely to improve recognition of a work and add other viewpoints, beside that
of the creator.
We think that the most important use of social tagging is to increase the awareness
of a work. For example, if you find a work created in another language you can add
tags in your language so the work will become recognizable for people from your
country, too.
I don't like social tags, can I decline them?
Yes, don't worry. While uploading your work, you can choose to allow social tags
or not. If you don't allow them, nobody will be able to add tags to your work. If
you do decide to allow social tags, you are still able to delete them, once received,
if you think they are irrelevant or otherwise inappropriate.
I have allowed other members to add social tags to my works. Where I can check if
there is any new tag added to my items?
You can check them in the "recent activity on you" page and obviously you can check
them in the works pages.
I'd like to add a social tag, but I don't want others to identify me. What can I
do?
Social tagging is not anonymous. If you add a social tag, other users recognize
your profile. They can give you feedback related to this. Don't forget that social
tagging is for connecting people, not to isolate them.
Can I delete my social tags?
Yes, obviously. You can always delete the tags you post in Koinup. It doesn't matter
if they are social or not.
What happens if I write the same tag in capital and in lowercase letter?
It doesn't matter. Koinup takes it as always being the same tag.
What is the tag cloud?
The tag cloud is a visual depiction of tags used within a website. More frequently-used
tags are depicted in a larger font or otherwise emphasized, while the less frequently-used
tags are depicted in a smaller one. You can browse Koinup by tags. For example,
you can select the
most frequent tags to see Koinup trends. But you can also see the tag cloud
for any user.
Community
Can I keep private my items?
Koinup takes your privacy very seriously. For more info, give a look to our Privacy Policy. You can set your
items to be visible or not. You can set the privacy status while uploading your
works. You can make the works visible to your contacts only, too Nevertheless, we
suggest that you share them with the community. The main purpose of Koinup is to
share virtual generated contents and to create a suitable platform for them. We
strongly suggest you think of Koinup as something more than a free hard disk. For
more info give a look at our Guidelines.
Can I make my works visible only to my contacts?
Yes you can. We added a specific features to do it. To make the work visible only
to your contact, please select this while uploading the work. If you would like
to change the private setting once uploaded the work, you have go in the work page
and change the private/public setting.
What happens to comments and tags added by other users, if I alter the setting of
a previously public work to private? And what if someone has saved it as a favorite?
Tags and comments became invisible. At the same time the work doesn't feature anymore
in the user's favorites.
What does it mean by Koinup being a social network?
It means that Koinup is based on user-generated content and that it allow its members
to share their works and opinions with others. Networking is one of the keys to
becoming popular in Koinup. The more contacts you have, the more reviews, views
and feedback you are likely to get from the community. More feedback usually means
a higher ranking. A better ranking means that you are a cooler member.
Which social actions are visible to other users?
If you click on a work in order to view it, the owner doesn’t see you or what you
have done (though he could see how many people view the work). But if you save the
work to your favorites, add a tag, write a comments or save the authors among your
contacts, they will be able to see your identity and what you have done.
Can I add Koinup works and pages to Digg, Delicious, Twitter and other social bookmarking websites?
Sure, you can and it is very easy. We have some tools to save your favourite Koinup pages in many social websites and bookmaking platforms with just one click!
To save in Twitter you have to click on the botton “Twit This” (below the head menu on the right), type your Twitter login data (username and password) and follow instructions.
To save Koinup pages and artworks in the other websites, click on the botton “BOOKMARK” (beside the “twit this” botton), select the website you going to enter and type the respective login data, then for each website, follow the specific instructions.
CrossPost
What is CrossPost?
CrossPost is a new Koinup brand feature that allow you to upload your works at
the same time in Koinup and in other websites, with only one click.
That is: you upload your works in Koinup and they will be automatically featured
also in other websites.
Which are the websites where I can CrossPost my works?
At present you can CrossPost your works to
Flickr
and
Twitter.
When you CrossPost your works to Flickr, they will be featured also in your Flickr
pages. When you CrossPost your works to Twitter, their Koinup Url will be featured
in your Twitter pages.
Which are the benefits of CrossPost?
The benefits are indeed really great! With this new Koinup brand feature you can
keep updated your favourite accounts and pages with just one click.
Thanks to the CrossPost feature you don't have to upload your works in Koinup and then upload
once more in Flickr.
Just upload them in Koinup and then they will go automatically
to Flickr in a few minutes.
Regarding the CrossPost to Twitter, the benefit is that
you don't have to update your Twitter page about what you are doing in Koinup. It
is enought you upload a picture in Koinup and your Twitter page will be automatically
updated.
How long does CrossPost take for a work from Koinup to Twitter and/or Flickr?
It usually take only a few minutes. So once you have posted your works in Koinup,
wait some minutes before to check your account in Flickr or Twitter. But take care
that it is possible that sometime it takes more time. It depends on several factors,
but usually some minutes are enough.
What I have to do to CrossPost my works in Flickr and Twitter?
You have only to insert your
Flickr upload email
and your Twitter credentials in your
Koinup account page.
You can find your Koinup account page in the head menu.
To update
your account
insert your data and click on “Save changes”.
Flickr upload email is the email address that Flickr creates for you on the purpose
to upload pics to Flickr by email. You find it in the the
Flickr account pages.
You can recognize it because the name in that email address is made up of two works
separated by two digits
for example: xxxxxxx999yyyyyyy@photos.flickr.com
The Flickr upload email is not the email you used to create your account in Flickr.
It is an email generated by Flickr on the purpose to upload pics on Flickr by email.
Can I CrossPost a story or a video from Koinup to other websites?
Unfortunately it's not possible at present. The Crosspost works only for pictures.
Anyway, if you are a video maker, you can upload stills from your videos as pics
and CrossPost them to Flickr and Twitter.
What kind of upload tool I have to use to CrossPost my works?
CrossPost works only for pictures, so if you wanna CrossPost select the World and
then select the media "Pictures".
Members that have old version of Flash Player and keep on using our old upload system,
can however CrossPost their pics using the "Fast Upload".
Can I CrossPost also tags, title and descriptions together with my pics?
You can, but only in part. While you are uploading with the new Uploader tool you
can insert tags related to your pics. These tags will be featured also in your Flickr
page. To insert other data as descriptions or change the titles you have to login
in your Flickr page and insert them after.
To improve this issue, we can suggest you to rename your pics on your computer before
uploading them in Koinup. In this way they will be uploaded directly with the title
you like.
I updated my Flickr email address and Twitter credentials, but I don't want that
these particularly pics I'm uploading now, will be sent to Twitter and/or Flick.
What can I do?
It's not a problem, you have to uncheck the CrossPost flag at the bottom of
the upload page.
I just create a Flickr account for the purpose of CrossPost my works from Koinup.
I tried to CrossPost but it failed. What's happened?
When you create an account in Flickr, you can't upload pics by email for some time
(approximately a day). So if you create a Flickr account for the purpose of CrossPost
from Koinup, wait one day before starting to CrossPost from Koinup.
You can also try to send pics by your email account and check if Flickr is ready to accept
pics from email.
If you are
able to upload pics by email on Flickr, it means that you can also CrossPost pics
from Koinup!
Can I CrossPost to Flickr all the formats accepted by Koinup (Jpeg Gif Png Bmp Tiff)?
You can CrossPost Jpeg Gif Png Tiff without any problem.
Instead it isn't possible
to make CrossPost with BMP pics, cause Flickr doesn't accept this format by email
upload. So we advise our users, mainly our members from Second Life, to change the
format of the screenshots they took in Second Life before CrossPost them in
Flickr.
I have an account in Twitter but I haven't in Flickr. Can I use CrossPost?
Sure, our CrossPost works for Twitter and/or Flickr. It does mean that you can CrossPost
your work on both websites or only to Flickr or only to Twitter.
If you have the account only
in Twitter, insert your Twitter credentials in your Koinup account page and then
each time you'll post a pics in Koinup, automatically your page in Twitter will
be updated. This works also if you haven't an account in Flickr.
Upload from Second Life: virtual broadcasting
What does it mean: “Upload from Second Life?”
It does mean that right now you can send contents directly from Second Life
to your Koinup gallery, in only one click and without loggin' in Koinup.
Which are the benefits for the members?
The benefits are indeed great, because right now you can update your Koinup gallery
without loggin' in koinup.com.
Moreover, now your pics and storyboards can reach
Koinup with their slurl, so you can teleport in the same place where the pictures
have been taken and join your friends inworld!
What is a slurl?
Slurl is a Second Life map address. Each pics uploaded on Koinup directly from Second
Life will come with its own slurl, so you can teleport exactly in the same place!
Can I see if there are other pics on Koinup from the same place?
Sure, you can! Beside each contents uploaded on Koinup directly from the Second
Life client, there is a link to see other pics from the same place.
Which kind of content can I upload from Second Life to Koinup?
You can upload directly from the SL client both pictures and storyboards.
Storyboard is a collection of pictures. You can use it to create real time reportage or journals,
broadcast Second Life events and parties when you are inworld.
How can I upload pictures directly from the Second Life client?
Its very easy. Once you are in SL, click on the button “Snapshots” in the footer.
In the subsequent pop up menu, please select the field: “Send a postcard”, then
click on “Send”. Once you did so, you have to paste your “upload email address”
in the recipient's email field and type, if you want, all the other fields about
the subject and the message. Eventually click on: “send”.
Anyway, we prepared a Tutorial on how to send pictures from Second Life to Koinup,
here's the link.
What's about the “upload email address”?
The “upload email address” is the email address we provide for each Koinup member
in order to upload contents directly from Second Life to their Koinup gallery. You
can find this email address in your account page.
To upload contents from Second Life to Koinup, copy this email address and paste
it in the Recipient's Email field inside the Second Life "Snapshots Preview".
How can I insert title and description on my pics?
It is very easy. You can type the title in the subject line.
You can add the description too, typing it in field “message”.
How can I add some tags to my pics?
To add tags, follow these instructions. At first, hyphen in the message field, then
on a new line, type “tag:” followed by the tags you wanna add for
that pic.
This is an example:
tag: sl secondlife svarga “my adventure”
How can I upload a whole storyboard from SL to Koinup?
It is not hard to do. You have to follow the same steps of the pics.
The only difference is that you have to choose one label for each of your storyboards
and enclose it in square brackets at the very beginning of subject.
Can you explain me better?
Sure, please follow these instructions.
If you choose the label "gallery" and the title of the storyboard is "adventure
in Svarga", then in the snapshot subject line you have to type:
[gallery] adventure in Svarga
Please, type the same content:
[gallery] adventure in Svarga
in the subject of all the pics you wanna include in the same storyboard.
Anyway, we created a tutorial on how to upload storyboards directly from SL to Koinup.
Here's the link.
How can I create a different storyboard?
It's very easy: it is enough that you change the label!
Which are the opportunity for bloggers and virtual journalists?
With the Koinup storyboard you can post your own journals and reportage on your
gallery. So right now, you can do all of this, without leaving the world.
Blogger and virtual journalists right now can broadcast Second Life news, events
and opening in real time, uploading their stories on Koinup.
How long does it take for a pic to be featured on my gallery once sent from Second Life?
It depends on many factors. Usually it does take only 10-15 minutes. But sometimes,
it could take more time. So if you don't see the pictures on Koinup after some minutes
you sent them, check it out later.
I sent a pic from SL to Koinup more than an hour ago, but it's not yet in my gallery. What's the problem?
There are two main reason for that failure. The first reason is that you made some
error while typing your upload email address. The second reason is there has been
some technical problems. If this is the case you should have received a mail from
us, reporting the upload failure.
Can I set my contents as private or visible only to my contacts?
Of course, if you wanna set your contents private,
please add: +private in your upload email address before the '@'. This is
how your upload email address will looks like:
YourUsername.somechar+private@post.koinup.com
To make the contents visible only to your contacts, add: +contacts to your
upload email address before the '@'.
This is how your upload email address will looks like:
YourUsername.somechar+contacts@post.koinup.com
Can I CrossPost my Second Life contents to Flickr and Twitter?
Of course. So right now, you can broadcast your stuffs directly from Second Life
to your Koinup without login and automatically we will send them to your Flickr
and Twitter page.
Now you can kill 3 birds with only a stone!
I don't want that some of my pics will be CrossPosted to Flickr. What can I do?
You can disabled CrossPosting; to do it, please add: -crosspost to your upload
email address before the '@'.
It will looks like something similar to this one:
YourUsername.somechar-crosspost@post.koinup.com
Can I crosspost my storyboard?
Each single image of your storyboard will be CrossPosted.
Does this virtual uploading system work only for Second Life?
Yes, right now it works only for Second Life. The main reason is that at the moment
only Second Life support the “send a postcard”. Once other virtual world will implement
this features, we will estend it on Koinup!
Copyright
Does Koinup support copyright laws?
Yes, of course. We support copyright laws and we ask our members to do the same.
We will promptly take down any uploaded contents that we suspect infringes copyright
laws and we also strongly recommend our members only to upload works they own or
which they have the right to use. For more info upon our copyright policy give a
look here.
I found a nice work on the web, can I upload it to Koinup?
As we have stated in our Guidelines, in the Copyright Notice and in these
FAQs, we strongly advise our users only to upload works that they have created themselves.
Before uploading a work that you have not created yourself, always ask the original
creator for authorization to use it, or check if the license allows others to share
and use it. There is a specific set of licenses that allow other users to share,
remix and re-use the original work, give a look
here.
What is the “flag as inappropriate” feature?
“Flag as inappropriate” is a feature of Koinup that allows members to report to
us any work that they retain inappropriate. So, if you come across a work that offends
you or that you retain infringes our terms of use, because it is indecent, pornographic,
violent, etc., you can report it to us thanks to this feature.
How can I flag to you?
You will find the Flag as Inappropriate button beneath any work. So if you want
to flag something, you simply have to click on the button and select the kind of
infringement and send your indication to us.
Why do you suggest me to flag inappropriate works?
For two main reason. Firstly it is to your own advantage to keep Koinup clean and
lawful. The second reason is that we increase ranking of members that flag us inappropriate
works. But take care: we'll only increase your ranking if we agree that work signaled
by you is genuinely inappropriate.
How do I know that you is going to increase my rank after a flag?
Once we receive your flag as inappropriate, we'll review the contested work and
we'll send you an email upon this. To see if you ranking has been improved, check
the members page and browse koinup members filtering by the coolest. Your position
in the list should be better than before.
Are there other way to contact the Koinup staff?
Yes sure, you can contact us via the contact page. We'll consider all
mail as soon as is feasibly possible.
Who owns the content uploaded to Koinup?
Members retain ownership of their works. Koinup may host your works only for as
long as you leave them up on our site. For more info about our terms of use, give
a look
here.
Take care that you are always free to distribute your works on other web sites or
wherever you wish.
What about credits? Why does Koinup advise using them?
In our remix culture, people seldom create their own works from scratch. Usually
they draw inspiration from someone else’s works or remix other ideas, or frequently
they use tools and software created by others. Credits are acknowledgments of the
other authors (or companies) which have made your art possible.
We suggest you include credits for the companies, authors, brands and ideas which
have inspired your work or which you have used for your works. For example, if your
work is based on a particular mod or mesh, we suggest to give its name and its author.
Or if your machinima features skins created by another artist, we suggest you give
the artist’s name. You could also write the url and other information useful to
contact authors credited by you.
How can I insert credits in my works?
It's very easy to do. When uploading your works, fill the field credits and type
in it the names of companies, authors, brands and ideas which have inspired your
work or which you have used in making your work.